General terms and conditions of business

Here you will find important information about shopping at Aylashes.de/com

1. Conclusion of the contract:
The presentation of the products on aylashes.de does not constitute a legally binding offer, but serves merely as a non-binding online catalog. By clicking 'Order now for a fee' at checkout, you place a binding order for the products in your shopping cart. An order confirmation will follow immediately after submitting the order; however, this does not constitute acceptance of the contract.
Promotional offers, extras from the retailer/ system error in the checkout
If the retailer offers discounts or free items with the purchase that the customer keeps but returns with other items, the retailer is entitled to charge the additional price for the promotional product because the terms of the offer have not been met. We reserve the right to cancel the contract/order at any time due to system errors.
2. Cancellation policy

Right of withdrawal

You have the right to withdraw from this contract within fourteen days without giving any reason. The withdrawal period shall be fourteen days from the date on which you or a third party other than the carrier designated by you takes possession of the goods. In the event of return/return of the goods due to undeliverability or other reasons, we reserve the right to charge a flat shipping fee of €3.95. To exercise your right of withdrawal, you must notify us

MA Elements GmbH

Zeppelinstrasse 17

74385 Pleidelsheim

E-mail address: info@aylashes.de) by means of a clear statement (e.g. a letter sent by post, fax, or e-mail). To meet the cancellation deadline, it is sufficient for you to send your notification of your exercise of the right of cancellation before the cancellation period has expired.

Consequences of revocation

If you cancel this contract, we will refund all payments that we have received from you, *including delivery costs (with the exception of additional costs resulting from your choice of a delivery method other than the cheapest standard delivery offered by us), promptly and at the latest within fourteen days from the day on which we received notification of your cancellation of this contract. For this refund, we will use the same means of payment that you used for the original transaction, unless something else was expressly agreed with you; under no circumstances will you be charged any fees for this refund. We may refuse to refund until we have received the goods back or until you have provided evidence that you have returned the goods, whichever is earlier. You must return or hand over the goods to us promptly and in any event no later than fourteen days from the date on which you notify us that you have canceled this contract. This deadline is met if you send the goods before the expiry of the fourteen-day period. *You will bear the direct cost of returning the goods. You will only be liable for any loss of value of the goods if this loss of value is due to handling of the goods other than what is necessary to check their quality, properties, and functioning.

3. Exclusion/expiration of the right of withdrawal:
According to Section 312g Paragraph 2 of the German Civil Code (BGB), a right of withdrawal does not exist, among other things, for contracts for the delivery of goods that are not prefabricated and for whose production an individual selection or determination by the consumer is decisive or which are clearly tailored to the personal needs of the consumer and it expires prematurely for contracts for the delivery of sealed goods that are not suitable for return for reasons of health protection or hygiene if their seal has been removed after delivery.
4. Warranty:

If delivered items show obvious material or manufacturing defects, including transport damage, please report such defects immediately to us by email with a photo to info@aylashes.de or to the employee of the transport service provider who delivered the items.

5. Delivery conditions

Shipping costs may apply in addition to the stated product prices. Further details regarding applicable shipping costs can be found in the individual offers.

We only ship by mail. Unfortunately, pickup is not possible.

6. Payment

In our shop you can generally use the following payment methods:

credit card
When you place your order, you provide your credit card details. Once you have verified your identity as the legitimate cardholder, the payment transaction will be processed automatically, and your card will be charged.

Klarna PayNow Credit Card Ka
When you place your order, you provide your credit card details. Once you have verified your identity as the legitimate cardholder, the payment transaction will be automatically processed and your card charged immediately after the goods are shipped.

PayPal
During the ordering process, you will be redirected to the website of the online provider PayPal. To pay the invoice amount via PayPal, you must be registered there or register first, authenticate yourself with your login details, and confirm the payment instruction to us. After placing your order in the shop, we will request PayPal to initiate the payment transaction. The payment transaction will be processed automatically by PayPal immediately thereafter. You will receive further instructions during the ordering process.

Sofort by Klarna
After placing your order, you will be redirected to the website of the online provider Sofort GmbH. To pay the invoice amount via Sofort, you must have a bank account activated for online banking, verify your identity, and confirm the payment instruction to us. You will receive further information during the ordering process. Sofort will process the payment transaction immediately afterward, and your account will be debited.

Purchase on account via Klarna
In cooperation with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer you invoice payment as a payment option. Please note that Klarna invoices are only available to consumers and that payment must be made to Klarna. When purchasing on account with Klarna, you always receive the goods first, and you always have a payment period of 14 days. The complete terms and conditions for invoice payment can be found here. here.

Financing via Klarna
In collaboration with Klarna AB (www.klarna.de), Sveavägen 46, Stockholm, Sweden, we offer installment purchase as a payment option. Please note that Klarna installment purchase is only available to consumers and that payment must be made to Klarna.
With Klarna's financing service, you can pay for your purchase flexibly in monthly installments of at least 1/24 of the total amount (but at least €6.95). Further information about Klarna Installment Purchase, including the general terms and conditions and the European Standard Information for Consumer Credit, can be found here. here .

7. Retention of title

The goods remain our property until full payment has been made.

8. Transport damage

If goods are delivered with obvious transport damage, please report such defects to the delivery person as soon as possible and contact us immediately. Failure to file a complaint or contact us will have no consequences for your statutory rights and their enforcement, in particular your warranty rights. However, you will help us assert our own claims against the freight carrier or transport insurance.

9. Prices:

Our prices are in euros and include VAT.

10. Contract language/storage

The contract is concluded in German. The order text is not stored by us and can no longer be accessed after the order process is completed. However, you can print your order details immediately after submitting the order.

11. Dispute resolution

The European Commission provides a platform for online dispute resolution (ODR), which you here We are neither obligated nor willing to participate in dispute resolution proceedings before a consumer arbitration board.

12. Miscellaneous
We reserve the right to change these terms and conditions at any time. The current version can be found at aylashes.de. Use of video content/photos in which our products are visible:
We, MA Elements GmbH, Zeppelinstrasse 17, 74385 Pleidelsheim, are permitted to use this for commercial purposes.